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Latest Blog Posts
I write in my spare time, between work and study. If you like what you read, and can afford to, send a coffee
A quick note on setting expectations and increasing participant comfort (without leading)
More strategic or risky projects often require more evidence to back them up. Traingulating your insights gives stakeholders more confidence to make decisions and to make decisions that they feel more sure of.
Bugs, put simply, are errors or defects in a software system. If you work in tech, you’ve probably heard someone say the half-joke, half-truth line “it’s not a bug, it’s a feature”. Often this is used in jest or to justify not wanting to fix a particularly difficult bug. But when is a bug really a feature? And what does this mean for your users?
Handed off your designs only to find many questions raised during development? Remembering to design these 5 types of messages can help make development smoother and ensure better user experiences.
Don’t forget UX in your job applications. All you need to do is utilise your core UX skills — think about your users (in this case the hiring manager), consider their context of use and design to make things simple for them.
These simple tips to improve your resume and cover letter apply regardless of what the hirer is asking for. Some of these may seem obvious, but the obvious is not always so when people haven’t slowed down to consider the hirers’ perspective (or when first applying for jobs).
Sometimes it feels that UX Research has become synonymous with surveys. They’re cheap, easy & can reach large amounts of users. Sounds great, right? Wrong. Surveys are not enough
I took a pause and then answered four things I am sure they were not expecting. My tips are about how to improve the health and happiness of your work life.
COVID-19 has changed onboarding and forming connections with colleagues
When to use the T-Shape designer model, the broken comb model and how a spider web helps assess competencies
“Design thinking” and “the double diamond” are perhaps some of the most abused terms in tech today. While exploring more than one solution is a step in the right direction, design thinking without design research is only a quarter of the way there…
In 2015, I embarked on the journey of buying my first home. At that time, I wrote a blog post critiquing the UX of real estate websites through a, somewhat sarcastic, persona named ‘Kayla’ and listed out ‘her’ (my) user needs and how they weren’t being met. Discover how real estate websites have evolved from 2015 to 2024 through a personal lens. Spoiler alert – it still sucks, but it sucks a little less.
In this blog post, I evaluate how current real estate platforms address user needs such as viewing new properties, staying within budget, accessing accurate information, and managing inspection schedules. It suggests key improvements and practical recommendations for improving real estate website UX.